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About This Project
Overview
What's Possible
Assumptions
Findings
Lack of HCD
Poor tech & security
Unclear ownership
Recommendations
Hire accountable leader
Dedicated product team
Use HCD practices
Stable funding
Use COTS software
Establish access controls
Leverage existing products
Create a data layer
Start with higher-level data
Prioritize iterative changes
Measure success
Where to Start
Conclusion
Acknowledgements
Appendices
References & Links
Glossary of Terms and Acronyms
Impact Level Comparison
About Us
Defense Resourcing for the Future
Service Design Collective
Recommendations
Table of contents
Hire accountable leader
Dedicated product team
Use HCD practices
Stable funding
Use COTS software
Establish access controls
Leverage existing products
Create a data layer
Start with higher-level data
Prioritize iterative changes
Measure success